Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack). Also, ensure that the USB 2.0 host driver is updated according to the latest version available.
To install the driver:
Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:Usersyour_nameDownloads).
Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
Open the Driver folder.
Right-click the Setup.exe file and select Run as Administrator.
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.
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Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
Once Windows has restarted, connect the video capture card to your computer.
Your computer will automatically complete the driver installation.
To verify that the driver installed correctly:
Press Windows Key + R, type devmgmt.msc, and click OK.
Expand the Sound, video and game controllers section and verify that both devices are listed (USB EMP Audio Device for audio and USB 2821 Device for video).
To install the GrabBee software:
In the list of extracted files from the download, open the SVID2USB2xx folder.
Navigate to the GrabBee_V1.0.9.6 folder.
Right-click the Setup.exe file and select Run as Administrator.
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in “To install the driver” above.
Follow the on-screen prompts to install GrabBee and restart the computer when prompted.
*North American users only: In the options for GrabBee, set the Video Format to NTSC-M. For more information, visit the StarTech.com website to see the SVID2USB2 manual. It is available under the Drivers & Downloads tab for the SVID2USB2.
Note: Ensure the GrabBee application is closed during this installation.
Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:Usersyour_nameDownloads).
After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
Right-click USB 2821 Device, which will have a “!” or “?” next to it to indicate a driver issue.
Click Update Driver.
Click Browse my computer for driver software.
Select the Let me pick from a list of device drivers on my computer option.
On the Select your device’s type from the list below screen, click Show All Devices, and click Next.
Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.
Select the Have Disk option.
Browse to the SVID2USB2xx.zipDriverManual Driver folder and open the 32-bit or the 64-bit folder, depending on your system type.
Note: To view your system type, click Start. Right-click Computer, and then click Properties.
Click the EMAUDIO (32-bit) file or the EMAUDIO64 (64-bit) file. Click OK, and then click Next.
Repeat steps 3-11 with the second listing of the USB 2821 Device, choosing the EMBDA (32-bit)file or the EMBDA64 (64-bit) file.
Note (North American users only): In the options for GrabBee, set the Video Format to NTSC-M. For more information, visit the StarTech.com website to see the SVID2USB2 manual. It is available under the Drivers & Downloads tab for the SVID2USB2.